Visiting the Burj Khalifa in Dubai offers a remarkable experience with two ticket options. The “At The Top” ticket provides access to the 124th floor, featuring unlimited exploration, high-powered telescopes, cultural exhibits on the 125th floor, and a thrilling glass-floor experience.
For the ultimate adventure, the “At The Top Sky” ticket offers access to the 124th, 125th, and 148th floors, including a breathtaking 360-degree view from the tallest observation point in the world.
Booking tickets in advance is recommended to skip lines and enjoy a deluxe experience with various preferences, time slots, and combo tours available.
Health & Safety: Guests with pre-existing medical conditions, recent surgeries, or pregnancy are advised not to participate in adventurous activities.
Payment Terms: Full payment is required to confirm a booking.
Payment Options: Accepted methods include online prepayment and cash payment at the pickup location (must be confirmed at the time of booking).
Payment Deadline: If payment is not received at least 48 hours before the activity and no cash arrangement is confirmed, the booking may be cancelled without notice.
Guest Cancellations: Cancellations made less than 24 hours before the scheduled activity are non-refundable.
No-Show: Failure to arrive on time at the pickup point will be treated as a no-show and is non-refundable. No refunds will be issued for missed tours due to late arrival, inaccurate pickup information, or unresponsiveness to confirmation messages.
Refund Process: Valid refunds will be processed within 3 business days. Refunds will be made to the original payment method.
For card payments, it may take an additional 3 to 7 working days for the amount to appear in your bank account.
Refunds for cash payments will be made in cash, either in person or through a mutually agreed method.
Reserve your ticket now and travel with ease.